Frequently Asked Questions about Melaleuca

Where is Melaleuca based?

Melaleuca’s global headquarters are located in Idaho Falls, Idaho. The company also has large facilities in Knoxville, Tennessee. In 2020, Melaleuca announced plans to open a 500,000 square-foot distribution warehouse in Kansas City, Missouri.

What is Melaleuca’s mission?

Melaleuca’s mission is to enhance the lives of those we touch by helping people reach their goals.

What countries and territories does Melaleuca do business in?

Melaleuca operates in the United States, Canada, Mexico, Puerto Rico, the United Kingdom, Ireland, Netherlands, Germany, Austria, Poland, China, Singapore, Malaysia, Japan, South Korea, Hong Kong, Taiwan, Australia, New Zealand, and the Philippines.

Who is the CEO of Melaleuca?

The CEO of Melaleuca is Frank L. VanderSloot.

What is the origin of the Melaleuca name?

The company’s name originates from Melaleuca alternifolia, an Australian tree that produces a natural oil known for its antiseptic and healing qualities.

How do I log into Melaleuca?

The member sign-in page is located at
If you have trouble accessing your account, please go to

How do I become a member of Melaleuca?

Every Melaleuca Member is referred by another member. To learn how to become a Melaleuca Preferred Member, call (800) 522-3172.

What are some of Melaleuca’s products?

Melaleuca manufactures more than 400 wellness products in the categories of nutrition, personal care, home cleaning, and cosmetics. For more information about Melaleuca product visit

Can I return a Melaleuca product?

All Melaleuca products are backed by our 100% Satisfaction Guarantee and are eligible for return or exchange within 90 days. Please call (800) 282-3000 and a Melaleuca representative will assist you.

How much does it cost to be a Melaleuca member?

The cost of a Melaleuca membership depends on the level of enrollment. If you enroll as a Regular Member, there is no cost. If you enroll as a Preferred Member, the cost is $19 USD (plus applicable tax).

Melaleuca Locations

Global Headquarters

4609 West 65th South
Idaho Falls, ID 83402

Knoxville Production Plant and Distribution Center

5301 N National Dr
Knoxville, TN 37914