Frequently Asked Questions about Melaleuca: The Wellness Company

Where is Melaleuca based?

Melaleuca, also called The Wellness Company, is headquartered in Idaho Falls, Idaho. The company also has large facilities in Knoxville, Tennessee. In 2020, Melaleuca announced plans to open a 500,000 square-foot distribution warehouse in Kansas City, Missouri.

What is Melaleuca’s mission?

Melaleuca’s mission is to enhance the lives of those we touch by helping people reach their goals.

What countries and territories does Melaleuca do business in?

Melaleuca operates in the United States, Canada, Mexico, Puerto Rico, the United Kingdom, Ireland, Netherlands, Germany, Austria, Poland, China, Singapore, Malaysia, Japan, South Korea, Hong Kong, Taiwan, Australia, New Zealand, and the Philippines.

Who is the founder of Melaleuca?

The founder of Melaleuca is Frank L. VanderSloot. Frank VanderSloot was Melaleuca’s CEO for 38 years before becoming the company’s Executive Chairman.

Who is the CEO of Melaleuca?

The CEO of Melaleuca is Jerry Felton.

What is the origin of the Melaleuca name?

Melaleuca: The Wellness Company gets its name from Melaleuca alternifolia, an Australian tree that produces a natural oil known for its antiseptic and healing qualities.

How do I log in to Melaleuca?

The member sign-in page is located at
If you have trouble accessing your account, please go to

How do I become a member of Melaleuca?

Every Melaleuca Member is referred by another Member. To learn how to become a Melaleuca Member, call (800) 522-3172.

What are some of Melaleuca’s products?

Melaleuca manufactures more than 400 wellness products in the categories of nutrition, personal care, home cleaning, and cosmetics. For more information about Melaleuca product visit

Can I return a Melaleuca product?

All Melaleuca products are backed by our 100% Satisfaction Guarantee and are eligible for return or exchange within 90 days. Please call (800) 282-3000 and a Melaleuca representative will assist you.

How much does it cost to be a Melaleuca member?

The cost of a Melaleuca membership depends on the level of enrollment. If you enroll as a Non-Member, there is no cost. If you enroll as a Member, the cost is $19 USD (plus applicable tax).

Melaleuca Locations

Global Headquarters

4609 West 65th South
Idaho Falls, ID 83402

Knoxville Production Plant and Distribution Center

5301 N National Dr
Knoxville, TN 37914