Frequently Asked Questions about Melaleuca

Melaleuca’s global headquarters are located in Idaho Falls, Idaho. The company also has large facilities in Knoxville, Tennessee. In 2020, Melaleuca announced plans to open a 500,000 square-foot distribution warehouse in Kansas City, Missouri.

Melaleuca’s mission is to enhance the lives of those we touch by helping people reach their goals.

Melaleuca operates in the United States, Canada, Mexico, Puerto Rico, the United Kingdom, Ireland, Netherlands, Germany, Austria, Poland, China, Singapore, Malaysia, Japan, South Korea, Hong Kong, Taiwan, Australia, New Zealand, and the Philippines.

The CEO of Melaleuca is Frank L. VanderSloot.

The company’s name originates from Melaleuca alternifolia, an Australian tree that produces a natural oil known for its antiseptic and healing qualities.

The member sign-in page is located at https://www.melaleuca.com/account/SighnIn
If you have trouble accessing your account, please go to https://www.melaleuca.com/account/ForgotPassword

Every Melaleuca Member is referred by another member. To learn how to become a Melaleuca Preferred Member, call (800) 522-3172.

Melaleuca manufactures more than 400 wellness products in the categories of nutrition, personal care, home cleaning, and cosmetics. For more information about Melaleuca product visit melaleucajournal.com.

All Melaleuca products are backed by our 100% Satisfaction Guarantee and are eligible for return or exchange within 90 days. Please call (800) 282-3000 and a Melaleuca representative will assist you.

The cost of a Melaleuca membership depends on the level of enrollment. If you enroll as a Regular Member, there is no cost. If you enroll as a Preferred Member, the cost is $19 USD (plus applicable tax).